Privacy

Deontea Ltd is committed to uphold the highest standards of compliance with the applicable regulatory framework, and to protect personal data you may provide when visiting deontea.com (“Our website”). We will not disclose your personal details to any third parties unless we are legally obliged to do so or where it is necessary, in which case we shall inform you and seek your consent.

Our firm is principally active within EEA Countries, the UK and Switzerland, and as such we will not share any data outside the EEA and the UK and Switzerland (Please note that Switzerland has an adequacy decision from the EU in relation to GDPR and the UK has on-shored the regulation. An adequacy an adequacy decision has been adopted in June 2021). We store all data including personal data on a server located in the European Economic Area (EEA).

What are personal data?

Personal information means data which relates to an individual and which identifies that individual, either directly or indirectly, such as your name or your contact information

Legal basis

The General Data Protection Regulation (EU) 2016/679 (“GDPR”) is a regulation that took effect the 25^th May 2018 aiming at protecting individuals within EU against the illegal use and dissemination of their personal data. It also addresses the export of personal data outside the EU and EEA areas. It aims primarily at giving control to individuals over their personal data.

The UK has retained the regulatory framework when the Brexit was enacted. The UK version is called the Data Protection, Privacy and Electronic Communication Act 2018 (“DPA”).

Type of data we may collect

Contact data

We may collect information such as name and contact details (email, phone number, etc.) in order to communicate and facilitate the provision of our services with our clients or potential clients. We may obtain that information directly where being provided business card or from individuals who attend meetings of events with hosts.

Services data

We may collect data to facilitate & allow the provision of our services directly or from a third party at your direction, if required to perform our services, for example when establishing a business relationship or performing professional services through a contract.

Marketing information

We may collect information to respond to inquiries regarding our products and services or to provide you with information, reports, or updates.

Web site visitor information

We may collect data when you visit our website such as your IP address and the pages you visited and when you use our services we may collect information on how you use those

services. For additional information please click here

Others

We may, also, obtain information about you from publicly available sources such as public registers (such as Companies House), news articles, sanctions lists, and Internet searches.

Why do we process personal data?

We are generally processing personal data for legitimate business reasons to provide the products or services you may request it may include:

Reviewing client files for quality assurance purposes, which may involve processing personal data for the relevant client.
Processing online requests, including responding to communications from individuals or requests for proposals and quotations.

We also may process personal data to:

Promote our professional services, products and capabilities to existing and prospective business clients within the framework of our ordinary commercial relationships by sending information regarding Deontea Ltd.
Sending invitations and providing access to our guests attending our meetings or hosts events
Administering, maintaining and ensuring the security of our information systems, applications and websites.

Finally we will also process personal data where we would need to comply with legal and regulatory obligations relating to countering financial crime or any other applicable regulations within the EU, the UK or any other legislations as relevant.

What are your rights?

Under the EU and the UK legislation in force you have the right:

To ask us to verify whether we are processing any personal data about you, and to ask us to provide you with more detailed information
Ask us to erase any personal data we store once you have withdrawn your consent and/or when we no longer need it for the purpose it was originally collected.
To request that we correct our records if you believe they contain incorrect or incomplete information about you
To ask us to transmit the data to another legal entity if materially feasible
To object to Deontea Ltd to process your data. We will immediately discontinue processing your data, unless we can demonstrate compelling legitimate grounds for the processing.

Any such request is free of charge unless it is clearly unfounded or disproportionate. Please note that before agreeing to proceed we will require that you confirm your identity in order to ensure that data is not disclosed to any person who is not entitled to receive it.

Data security

All our data are stored on dedicated servers located within the EEA. The data Centers we are using are certified ISO9001.2000 and respect Tier3+ Uptime institute guidelines to ensure maximum security, accessibility and connectivity. Our internal policies ensure that your personal data may only be accessed by those who need to access it on the “need to know” basis and we may apply pseudonymity, de-identification and anonymisation techniques in efforts to further protect personal data. All our personnel is regularly trained, we use technical security measures (e.g. fire walls, encryption and anti-viruses softwares) and physical measures (e.g. restricted accesses to our premises, password change on regular basis, clean desk policy, locked cupboards) to further protect data you have entrusted to us.

Please note that the transmission of data via may not be entirely secure, whilst we do our upmost to ensure that your data are secure, we cannot fully guarantee their security.

How long do we store the data?

We will only keep your personal data for the longest of (i) the period necessary to provide you with the relevant activity or service required, (ii) any applicable laws, regulations and professional obligations that we are subject to or (iii) the period in which litigation or investigations may arise.

Unless a different time frame applies, we will generally retain personal data for five years. We will dispose of personal data in a secure manner when we no longer need it and/or where the five year period has expired.

Changes to our policies

We are reviewing our policies on yearly basis or where a material change occurs. We may also modify or amend our privacy policy from time to time. Where we amend our policies, we will ensure that the revision date is mentioned at the top of this page, please note that the amended policy will enter into force from that date. We encourage you to regularly consult this page to remain informed about how we are protecting your personal data.

Complaints and requests

To raise a complaint about how we are using your information, exercise any of the rights set out above, or if you have any questions or comments about privacy issues, you can contact us by

• writing to Data Protection Officer, Deontea Ltd, 5 avenue Gaston Diderich, L-1420 Luxembourg; or
• sending an email to contact@deontea.com

You may also complain to the Data Protection Commission which regulates and supervises the use of personal data in Ireland:

In writing to DPC, Canal House, Station Road, Portarlington, Co. Laois, R32 AP23, Ireland
By email to info@dataprotection.ie; or
By phone on +353 (0761) 104 800

If you are not based in the Ireland, you have a right to complain to the EU Data Protection Authority (“DPA”) in your jurisdiction including in the UK.